Website Accounts Help

Creating a Website Account

---

Creating a Website Account will streamline your ordering process and allow you to view order history.
An account is not required to place an order.

To create a Website Account, follow these steps:

• Visit the login page and click the "Create Account" button.
• Enter your email address.
• Enter a password at least eight characters long. We recommend a long password with a mixture of numbers, symbols, lower-case, and capitals.
• Re-enter the same password to confirm.
• Click the "Create Account" button.

Verifying your email address

---

Upon creating your Website Account, we'll send an email to the address you registered with to confirm that it's yours. Website Accounts with a verified email address can be linked to a Corporate Account (see below), and can be used to download technical drawings and models.

Automated emails can sometimes end up in spam or junk mail folders, so be sure to check there if it hasn't shown up within a few minutes. Upon receiving the verification email, just click on the link inside to verify your email address.

Linking to a Corporate Account

---

If you have an existing Corporate Account with DataPro, you can link it to your Website Account to view order history and place orders under that account.

To get started, make sure you've verified your email address (see above). Then click the "Link to Corporate Account" button under Order History.

Next, enter your six character Corporate Account code. If you don't know your Corporate Account code, please contact us for assistance.

Upon submitting your Corporate Account code, a verification email will be sent to the email address on file with the Corporate Account. Please note that this may be different from the email address used to register the Website Account.

Automated emails can sometimes end up in spam or junk mail folders, so be sure to check there if it hasn't shown up within a few minutes. Upon receiving the verification email, just click on the link inside to complete the process.

To unlink a Corporate Account, just click the "Remove Account Link" button under Order History.

Changing your email address or password

---

To change your email address or password, just click the appropriate button near the top of the Account Overview page.

If you forget your password

---

To reset your password, visit the account login page and click "I forgot my password." A password reset link will be sent to the email address on file. Click on the link to reset your password and create a new one.

Automated emails can sometimes end up in spam or junk mail folders, so be sure to check there if it hasn't shown up within a few minutes.

Deleting your account

---

To permanently delete your Website Account, click the "Delete Account" button, then confirm by clicking "Delete Account" again. You should receive an email within a few minutes confirming that your Website Account has been removed.

Billing & Shipping addresses

---

You can keep both a billing and shipping address on file with your Website Account. A billing address is required, and can be used as the Shipping Address by checking the "Use billing address" box.

Downloading Technical Drawings & Models

---

To download technical drawings and 3D models, you must be logged into a Website Account with a verified email address. See: Verifying your email address

Saved Shopping Carts

---

When logged into your Website Account, clicking the "Link To This Cart" button in the shopping cart will save the contents of the cart in the form of a list that can be shared or loaded later. Saved carts can be found in the "Saved Shopping Carts" section of your Account Overview. You can fill your cart with the contents of a saved cart by clicking "Load Cart" next to the desired entry. Please note that this will overwrite the current contents of your cart.

Privacy

---

Please see our Privacy Policy for details about how we collect, store, and protect your information.